• Free shipping everywhere in Quebec from 100$
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Informations de livraison

SHIPPING

  • Delivery in Quebec only. Payment is disabled for all other provinces.

  • Delivery charges (taxable) extra.

  • Your order will be dispatched within 2 working days of confirmation of payment.

  • For some distant areas, allow up to 2 additional working days.

  • The package may be damaged in transit. If this is the case, do not accept the package and contact ventesweb@insertech.ca or call 514-596-2842.

  • Merci de ne pas utiliser un casier postal comme adresse de livraison. Nos transporteurs seront incapables de vous livrer.

PICKUP

  • We will send you an email once your order is ready for pickup.

AFTER-SALE SERVICE

  • For technical problems, please contact customer service by e-mail at ventesweb@insertech.ca or call 514-596-2842. If a return is necessary, we will provide you with a return form and an RMA number (shipping at your expense).

  • No refunds will be possible.

  • Exchange on defective material only within 10 days of receipt.

  • 6-month parts and labor warranty on refurbished computers.

  • 90-day parts and labor warranty on refurbished laptops.

  • No guarantee on software: problems caused by viruses and/or unwanted files and/or software/application installation by the customer are not guaranteed.

  • Remote technical support: http://soutien.insertech.ca. Free only for equipment whose problems are covered by the Insertech warranty.